Privacy policy
Effective Date: 26th December 2024
At Iraaloom, operated by Iraah Loom International Pvt Ltd, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.iraaloom.com ("Site"), use our services, or engage with us. This policy adheres to the General Data Protection Regulation (GDPR) and applies to all users of our website. By using our website or services, you agree to the collection and use of information as outlined in this Privacy Policy.
1. Information We Collect
We collect various types of personal information to enhance our services and provide you with a better experience.
- Personal Information: Contact details (name, email address, postal address, phone number), payment information, account credentials, and order details.
- Non-Personal Information: Usage data such as IP addresses, browser types, and cookies to improve website functionality. For more details, refer to our Cookie Policy.
2. How We Use Your Information
We use your data to manage and provide products, process orders, send updates, improve the website, and comply with legal obligations. With your consent, we may send promotional materials.
3. Legal Basis for Processing Personal Data
We process data based on consent, contractual necessity, legitimate interests, or legal obligations.
4. Sharing Your Information
We share data with service providers (e.g., payment processors), for legal compliance, or during business transfers. Your data is never sold or traded.
5. Data Retention
We retain your data as long as necessary for outlined purposes or legal requirements, after which it is securely deleted or anonymized.
6. Your Rights Under GDPR
As an EEA user, you have rights to access, rectify, erase, restrict, port, and object to data processing. You can also withdraw consent at any time by contacting us at info@iraaloom.com.
7. Security of Your Data
We employ appropriate measures to safeguard your data but cannot guarantee absolute security due to inherent risks in online data transmission.
8. International Transfers
Your data may be processed outside the EEA with safeguards to protect your privacy.
9. Children's Privacy
We do not knowingly collect data from individuals under 16. If discovered, such data is promptly deleted.
10. Changes to This Privacy Policy
We may update this policy. Please review it periodically for changes.
11. Contact Us
For questions or concerns, contact us at info@iraaloom.com or visit us at: Building number 23, 5 near hotel, Periyar Bypass Road, Periyar Nagar, Aluva, Kerala 683101, India.
Thank you for choosing Iraaloom! We value your trust and are dedicated to protecting your privacy.